FAQ

Frequently asked questions

Shipping

Where do you ship to?


Currently we ship to all addresses within the UK. We hope to be able to offer international delivery very soon.




How long will my products take to arrive?


All parcels are shipped via Royal Mail 1st Class – we endeavour to ship all orders the same day if placed before 1pm (Mon-Fri). Parcels should arrive within 2 business days however this may vary.





Returns

What if I am not satisfied?


We hope you will love your products from us! If you are not satisfied with your purchase, please email aquamarinalondon@gmail.com and we will work with you to resolve the issue.





Offers & Discounts

Do you offer any discounts?


From time to time we offer discounts on our range, if you have a code you can enter this at checkout. If you have any problems please email us at aquamarinalondon@gmail.com.





Products

Are your products vegan friendly?


Yes – all products in our Aquamarina Skincare range are vegan friendly.




Do you test any products on animals?


We NEVER test any products on animals, ever.




Can I get some advice on which products are best for me?


Yes absolutely, please drop us an email at aquamarinalondon@gmail.com and we will get in touch to discuss your requirements.





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